Accessibility Statement

At K & L Quality Care Consultancy Ltd we are committed to ensuring that all services, facilities, and information are accessible to everyone, including individuals with disabilities. We believe in creating an inclusive environment that respects the dignity and independence of all clients, employees, and visitors.

We strive to provide equal opportunities and access to our services for people of all abilities. This policy outlines our commitment to accessibility and the measures we take to achieve it.

This policy applies to all employees, contractors, clients, and visitors of the company. It covers all services, facilities, online content, and communication methods.

• Inclusivity: We aim to ensure that our services are accessible to all, regardless of physical, sensory, cognitive, or other disabilities.
• Respect and Dignity: We treat all individuals with respect and dignity, recognizing their unique needs and preferences.
• Equality of Opportunity: We provide equal opportunities for all individuals to access our services and participate fully in our activities.
• Continuous Improvement: We continuously assess and improve our accessibility measures to meet the evolving needs of our clients and employees.

Physical Accessibility

• Ensure any satellite offices are wheelchair friendly and accessible.
• We will ensure we provide reasonable parking facilities near the entrance.
• We will ensure there is ramps, elevators, and automatic doors where necessary.
• Ensure there are accessible restroom facilities.

Communication Accessibility

• Provide information in various formats (e.g., large print, braille, audio, and digital formats).
• Ensure that our website is compliant with Web Content Accessibility Guidelines (WCAG).
• Use plain language in all written and verbal communications.
• Offer sign language interpretation and captioning services upon request.

Service Accessibility

• Train staff on disability awareness and inclusive practices.
• Provide personalized support to clients with disabilities to ensure they can access our services effectively.
• Implement feedback mechanisms to gather input from clients and employees on accessibility issues.

• Management: Ensure the implementation and enforcement of this policy.
• Employees: Adhere to accessibility practices and participate in training programs.
• Clients: Provide feedback on accessibility and participate in consultations.

We will regularly review and update this policy to ensure it remains effective and responsive to the needs of individuals with disabilities. Feedback from clients and employees will be taken into consideration during the review process.

For more information or to provide feedback on our Accessibility policy, please contact us at:

• Email: enquiries@careconsultingexperts.co.uk
• Phone: 07900432174/07788281746

We are dedicated to creating an accessible and inclusive environment for all. Thank you for your support and cooperation.

Alternatively Click The Button Below to Contact us.